Virtual Assistant

About Us

Your Virtual Office Assistant

At V-Assist, we believe in helping businesses work smarter, not harder. As your trusted virtual office assistant, we provide comprehensive, expert backend support that allows you to focus on what you do best while we handle the rest. Our mission is to become the “go-to” company for businesses around the world by consistently delivering high standards, exceptional work ethic, and unwavering integrity.

Our Vision

Our vision is to build trust with our clients by freeing them up to excel in their areas of expertise. We aim to grow the V-Assist team to serve a wide range of industries across multiple countries and languages, ensuring our clients receive support from a team of professional Virtual Assistants who are trustworthy, efficient, and dedicated. We strive to be recognized as leaders in the virtual assistant space through our commitment to excellence, innovation, and client satisfaction.

Our Mission

At V-Assist, our mission is clear: to be the “go-to” company for businesses seeking reliable, high-quality virtual assistant services. We achieve this by maintaining a strong work ethic, adhering to the highest standards, and operating with integrity in everything we do. Our team is dedicated to providing exceptional support that helps our clients achieve their goals while building long-lasting, meaningful relationships.

What Sets Us Apart?

What makes V-Assist unique is our unwavering commitment to our core values. We honor the ability, diversity, and creativity of our team, respecting the strengths, experiences, and perspectives of both our Virtual Assistants and our clients. We conduct ourselves with uncompromising integrity and honesty, striving to earn credibility that endures beyond a single project or transaction. We believe in lifelong learning and encourage personal and professional development to stay ahead of trends and provide the best possible service.

Our Core Values

  • Respect and Inclusivity: We value the diversity and creativity of our team and our clients, treating everyone with the utmost respect.
  • Integrity and Honesty: We operate with uncompromising integrity and honesty, building long-term personal and business relationships.
  • Continuous Learning: We are committed to lifelong learning and personal development, ensuring we stay at the forefront of industry trends and communication.
  • Leadership: We aim to inspire and lead, not only within our team but also by guiding our clients toward new opportunities.

Our team

Meet The Rockstars

SKILLS

Email Management, Calendar & Appointment Management, Document Preparation

Template creation, E-Filling and Cloud Library Creation, Training/Meeting, Info Pack Creation

Quoting, Invoicing, Placing orders, Statements etc. Working on ZOHO One Books. 

  • Court/case transcribing
  • Internal Hearings
  • Disciplinary Hearings
  • Mediations and Arbitrations
  • CCMA Hearings
  • Investigations
  • ​Interviews
  • Consultations
  • Zoom/Microsoft Teams hearings/meetings
  • AGM and Board Meetings
  • Videos recordings
  • Podcast & Webinar recordings
  • Dictaphone notes
  • Meeting minutes
  • Telephone discussions
  • Manuals, company policies & procedures

Afrikaans & English

Juanita Nieuwoudt

Owner | Virtual Assistant | Legal Transcriber | Creative Brain

My Story is a good one

Corporate background and Call Centre Manager, Project Management and implementation, Events and Hotel Industry.

I joined Jutta’s team the former owner of V-Assist about 4 years ago when I was jobless and had to start thinking seriously out of the box for an income.  Jutta showed me that the phrase “wearing many hats” is actually a “title”.

With her mentoring, guidance and continuous challenging work ethic and enthusiasm, I pushed through many challenging moments, learned new skills and was ready when she handed over V-Assist to me in 2021. 

In April 2022 I celebrated my 1st year being the proud owner of V-Assist.  What a wonderful feeling.

I applied my years of experience in Eventing, Management, Call Centres, Project Planning, and Implementation in the tasks I took on for a variety of clients as a VA and in the process, I have found myself learning a whole bunch of new skills. Of which transcribing is one.

 Some of the many hats I am wearing in the team consist of general administration work i.e., invoicing, quotes, data capturing, updating, and upload of information on client’s websites, Social Media Management for some clients, Mailchimp, Designing Newsletters / Ads/Brochures, Social Media posts etc. Lately, I have been more focused on building the transcribing leg of our business and have been doing work for Inlexso and private firms, subcontracting with other transcribers and my latest acquired skill is AI (Artificial Intelligence) Transcribing.

2020 was my most difficult year ever.  Personally, I had to cope with the love of my life going through health issues and I had to learn how to be patient, work the government system in a state hospital and be more appreciative of having a medical when you can afford one.

In a perfect world, I would LOVE to live in CANVA and just do design work for brochures, newsletters, pretty cards and many more. 

I love Fish Paste and Apricot Jam on toast and cold green beans with potatoes on a slice of bread.  

Invaluable support for you and or your business, from a person you trust, but may not have met face to face.

SKILLS

  • Setup and Management of your social media accounts
  • Ad creation and management
  • Ad performance management
  • Advertising on Facebook and Google
  • Improve search position/ranking on Google
  • Provide customer support and feedback
  • Sell more of your products or services online
  • We can also help you create a new website for your business
  • Blogs & Newsletters
  • Designing cards, flyers, menus brochures etc
  • Look for a copywriting or content marketing firm to post branded content.

Data Capturing, Information preparation

Contact on: 082 371 7411

juanita@v-assist.co.za

Find her on social media:

Morné Roeloffze

Director | Owner | Soundboard | Keeper of the Peace

My Story is a good one

International Clearing and Forwarding, Logistics, Customs and Excise Brokerage

Specialised Legal and Corporate Transcribing including Arbitration, CCMA, Board Meetings, and anything audio.  I put spoken words onto paper getting justice for the unjust.

Specialised Legal and Corporate Transcribing including Arbitration, CCMA, Board Meetings and anything audio.  I put spoken words onto paper getting justice for the unjust.

Not going bonkers. 

 Yes, that is actually a challenge and is seen now as a skill in 2021.

 2020 taught me to be patient, take every day as a blessing and be grateful for the people in my life that are all healthy.  

One day when I win the Lotto the first thing, I will buy is a chocolate factory. 

 A day without a bar of chocolate keeps the doctor away….

 I enjoy fiddling with computers and listening to courtroom drama.  

 Let’s get the job done …

Living his dream smashing other people floors and creating beautiful masterpieces in his new Flooring Business.  

Meet our Rockstar Partners

Paul van der Merwe

dbcx

Mini Website Digital & Business Designer

A digital business card is an electronic version of a traditional printed business card, designed for use on smartphones or other digital devices. It allows users to share contact information easily and interactively through email, messaging, social media, QR codes, NFC technologies, and more. Digital business cards are cost-effective, sustainable, and offer enhanced accessibility, containing not just basic details like name, title, and phone number, but also social media links, documents, and multimedia content. In short, they provide a modern, eco-friendly way for professionals to network and promote their brands effectively.

For more information, contact Paul or Juanita.

Carlo Shluter
Carlo Shluter

Developer

Software Developer

His skills encompass website design and development, responsive design, back-end development, database design and creation, and expertise in various programming languages, compilers, and scripting languages.

These skills have enabled him, as a software developer, to work on a wide range of projects, from small, five-page static websites to large, enterprise-level applications. He utilizes the latest scripting technologies and frameworks, building extensive back-end SQL databases with multiple tables and large datasets designed for large-scale online applications. These applications are protected by multiple layers of security protocols and are hosted on state-of-the-art servers within high-end data centres.

He has developed a variety of online web applications, including content management systems (CMS), customer relationship management (CRM) tools, bulk emailing platforms, electronic catalogues, project and task management applications, online e-commerce sites, health and educational portals, debt counselling assessment systems, claim processing and broker platforms, and corporate leave management systems.

Contact on: 061 413 4723

V-Assist

Translators

Vernacular Translators

At V-Assist, we are proud to offer expert vernacular translation services in a range of South African languages, including Zulu, Sotho, Tswana, Sepedi, and Afrikaans.

Our skilled translators are native speakers with a deep understanding of the cultural nuances and linguistic intricacies of each language.

This enables us to provide accurate, contextually relevant translations that ensure your message resonates with diverse audiences.

Whether it’s for business communications, marketing materials, or legal documents, our team is dedicated to delivering high-quality translations that help you connect more effectively with your target market across South Africa.

Contact on Juanita:

juanita@v-assist.co.za

Coming together is a beginning. Keeping together is progress. Working together is SUCCESS.

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