Services

What we do

BEST

Feel like a superstar every day, with your own VA

Hello,

How can we help you?

OFFICE ADMINISTRATION

Email Management

Our assistants are trained to professionally reply to emails, organize your inbox, unsubscribe from spam, and make sure nothing falls through the cracks.

Customer service through email, chat, or phone
Monitoring & responding to emails
Organising email inboxes
Client onboarding tasks like responding to emails

Calendar & Appointment Management

Coordinating client’s schedule and calendar Scheduling meetings and appointments

Managing calendars & appointments

DOCUMENT PREPARATION & MANAGEMENT

Drafting & Editing of documents
PowerPoint presentations
Completing forms for e.g. credit applications or registration as a preferred supplier
Proofreading
Document formatting
Document & letter typing
Copy typing
Data capturing

WE

have your "back" office

DOCUMENTATION

RESEARCH, FILLING, TEMPLATES

Internet-based research
Compiling & Updating databases
On-site and off-site filing and documentation organising
Creating of templates
Convert, merge and split PDF files

E-FILLING AND CLOUD LIBRARY

Launch and maintain Cloud computing accounts i.e. Dropbox, OneDrive, Google Drive etc

TRAINING, MEETINGS, INFO PACKS

Creating, formatting, and compiling training manuals or meeting documents
Assist with meeting document preparations and distribution
Send out invitations or meeting notifications
Compiling of meeting or training attendance registrations
Bulk email campaigns
Client confirmation

Got to Happen

Every month Let us help you

ACCOUNTING AND MONTH END

Quoting
Invoicing
Order placing with suppliers
Following up on outstanding invoices & payments
Sending statements to client

CAPUTRING DATA / INFORMATION

Sorting and capturing receipts or invoices
Prepare reconciliation spreadsheets

REMINDERS

Reminders for renewal of subscriptions, appointments etc
Reminders for meeting dates or training sessions
Reminders for monthly reports or assignments

DO not

miss what was said or recorded

TRANSCRIBING & LEGAL SERVICES

TRANSCRIBING VERBATIM

Court/case transcribing
Internal Hearings
Disciplinary Hearings
Mediations and Arbitrations
CCMA Hearings
Investigations
Interviews
Consultations
Zoom/Microsoft Teams hearings/meetings
AGM and Board Meetings

TRANSCRIBING TRANSLATIONS

V-Assist is now doing translations of transcriptions also in the following languages:

English, Afrikaans, Xhosa, Sesotho, Sepedi, Setswana, Tshivenda

TYPING / SRCRIBING

Videos recordings
Podcast & Webinar recordings
Dictaphone notes
Meeting minutes
Telephone discussions
Manuals, company policies & procedures

A little Birdy

told us the story online...

SOCIAL MEDIA MANAGEMENT & WEBSITES

Do you want to increase your presence on social media platforms but lack the time? No issue, we can assist you in obtaining more followers on platforms such as Facebook, Twitter, Instagram, and Google my Business to mention a few, to increase brand awareness for your company.

Let us assist you in increasing your social media footprint to get your business more likes, exposure, and user interaction.

WE CAN HELP YOU WITH THE FOLLOWING

Setup and Management of your social media accounts
Ad creation and management
Ad performance management
Advertising on Facebook and Google
Improve search position/ranking on Google
Provide customer support and feedback
Sell more of your products or services online
We can also help you create a new website for your business

Can we do more?

Yes, we can!

Blogs & Newsletters
Designing cards, flyers, menus brochures etc
Look for a copywriting or content marketing firm to post branded content.
And many other things.

Just ask…

What we cannot do we will find the perfect VA to help you.