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At V-Assist, we pride ourselves on transparency in pricing and aim to set a new standard in the VA industry. While we provide clear figures for our services, we understand that each client’s needs and projects are unique. We are committed to tailoring our services to meet your specific requirements and expectations.
Here’s an introduction to the plans we offer and the differences between them.
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In short, verbatim is an exact transcription of everything spoken, while intelligent verbatim focuses on readability, trimming down the unnecessary elements without losing the message.
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We customize our services to fit your unique requirements, ensuring you get exactly what you need—nothing more, nothing less.
Our skilled team brings a wealth of experience to provide professional, efficient assistance, so you can focus on growing your business.
No hidden fees—just clear, straightforward pricing with flexible options, including hourly rates and retainer packages.
Whether virtual or on-site, we deliver timely, accurate results, allowing you to stay organized and meet deadlines.
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We offer flexible pricing options, including hourly rates, retainer packages, and project-based pricing. You can choose what works best for your needs, whether it’s our R650/hour virtual assistance rate, R750/hour for on-site assistance, or a discounted rate with one of our retainer packages.
Our hourly rate covers the time spent on tasks such as administrative support, document preparation, scheduling, and more. For on-site services, the R750/hour rate applies, while virtual assistance is charged at R650/hour. Specific tasks like transcription or copy typing may have separate pricing structures.
Yes, we offer retainer packages for clients who need ongoing support. For example, our 10-hour retainer is R5,500 per month (R550/hour), and our 20-hour retainer is R10,000 per month (R500/hour), giving you significant savings compared to our standard hourly rate.
Certain services, like document formatting (R35-R45 per page), proofreading (R45 per page), and urgent requests, may have additional fees. We also charge extra for tasks like multiple design options (R150 per template) or additional pages for CVs (R35 per page).
Urgent tasks are priced slightly higher to accommodate the faster turnaround. For instance, urgent transcription is R1,600 per audio hour, while standard transcription is R1,250 per audio hour. Similarly, urgent copy typing is R75 per page, compared to R60 for standard requests.
V-Assist offer flexible pricing plans, including hourly rates, project-based rates, and monthly retainer packages, depending on your needs. Contact us to discuss a package that suits your business.
No, travel costs are not included in the on-site hourly rate of R750. Travel expenses, if applicable, will be discussed and agreed upon in advance.
Getting started is simple. Just contact us through the website or email, and we’ll set up a consultation to discuss your needs, goals, and the best Virtual Assistant services for you.
We bill clients based on the hours or project scope agreed upon. For hourly work, you’re billed only for the time used, tracked, and provided in detail. Retainer packages are billed monthly, with the hours available for use throughout the month. Invoices are issued monthly or upon project completion, with payment terms outlined in our service agreement.
Absolutely! We understand every client’s needs are unique, so we offer flexible retainer packages and can tailor pricing based on your project’s scope and requirements.
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