Virtual Assistant

What we do

BEST

Feel like a superstar every day, with your own VA

 
 
 
SERVICES
01
virtual assistant answering calls

Hello,

How can we help you?

OFFICE ADMINISTRATION

Email Management

Our assistants are trained to professionally reply to emails, organize your inbox, unsubscribe from spam, and make sure nothing falls through the cracks.

  • Customer service through email, chat, or phone
  • Monitoring & responding to emails
  • Organising email inboxes
  • Client onboarding tasks like responding to emails
Calendar & Appointment Management

Coordinating client’s schedule and calendar Scheduling meetings and appointments

  • Managing calendars & appointments
DOCUMENT PREPARATION & MANAGEMENT
  • Drafting & Editing of documents
  • PowerPoint presentations
  • Completing forms for e.g. credit applications or registration as a preferred supplier
  • Proofreading
  • Document formatting
  • Document & letter typing
  • Copy typing
  • Data capturing
02
Businesswoman organizing paperwork

WE

have your "back" office

DOCUMENTATION

RESEARCH, FILLING, TEMPLATES
  • Internet-based research
  • Compiling & Updating databases
  • On-site and off-site filing and documentation organising
  • Creating of templates
  • Convert, merge and split PDF files
E-FILLING AND CLOUD LIBRARY
  • Launch and maintain Cloud computing accounts i.e. Dropbox, OneDrive, Google Drive etc
TRAINING, MEETINGS, INFO PACKS
  • Creating, formatting, and compiling training manuals or meeting documents
  • Assist with meeting document preparations and distribution
  • Send out invitations or meeting notifications
  • Compiling of meeting or training attendance registrations
  • Bulk email campaigns
  • Client confirmation
03
Close up of a scared businesswoman face looking at paperwork on a desktop at office

Got to Happen

Every month Let us help you

ACCOUNTING AND MONTH END
  • Quoting
  • Invoicing
  • Order placing with suppliers
  • Following up on outstanding invoices & payments
  • Sending statements to client
CAPUTRING DATA / INFORMATION
  • Sorting and capturing receipts or invoices
  • Prepare reconciliation spreadsheets
REMINDERS
  • Reminders for renewal of subscriptions, appointments etc
  • Reminders for meeting dates or training sessions
  • Reminders for monthly reports or assignments
04
Transcribing

DO not

miss what was said or recorded

TRANSCRIBING & LEGAL SERVICES

TRANSCRIBING VERBATIM
  • Court/case transcribing
  • Internal Hearings
  • Disciplinary Hearings
  • Mediations and Arbitrations
  • CCMA Hearings
  • Investigations
  • ​Interviews
  • Consultations
  • Zoom/Microsoft Teams hearings/meetings
  • AGM and Board Meetings
TRANSCRIBING TRANSLATIONS

V-Assist is now doing translations of transcriptions also in the following languages:

  • English, Afrikaans, Xhosa, Sesotho, Sepedi, Setswana, Tshivenda
TYPING / SRCRIBING
  • Videos recordings
  • Podcast & Webinar recordings
  • Dictaphone notes
  • Meeting minutes
  • Telephone discussions
  • Manuals, company policies & procedures
05
Social Media

A little Birdy

told us the story online...

SOCIAL MEDIA MANAGEMENT & WEBSITES

Do you want to increase your presence on social media platforms but lack the time? No issue, we can assist you in obtaining more followers on platforms such as Facebook, Twitter, Instagram, and Google my Business to mention a few, to increase brand awareness for your company.

Let us assist you in increasing your social media footprint to get your business more likes, exposure, and user interaction.

WE CAN HELP YOU WITH THE FOLLOWING
  • Setup and Management of your social media accounts
  • Ad creation and management
  • Ad performance management
  • Advertising on Facebook and Google
  • Improve search position/ranking on Google
  • Provide customer support and feedback
  • Sell more of your products or services online
  • We can also help you create a new website for your business
06

Can we do more?

Yes, we can!

  • Blogs & Newsletters
  • Designing cards, flyers, menus brochures etc
  • Look for a copywriting or content marketing firm to post branded content.
  • And many other things.  

Just ask…

What we cannot do we will find the perfect VA to help you.